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HEARTBEAT is the smallest natural cadence of our human life. There are others (sunsets, seasons, years) yet heartbeat represents something profound. It’s an expression of the very act of living. It reduces the clutter of our noisy existence to what … Continue reading HEARTBEAT a simple and fast TRANSFORMATION approach for small NONPROFITS
Is your organization going through a transformation? It could be a digital transformation, business merger, strategic transformation, operational restructure, change in operational model. If so I need to ask you three important questions: Does your transformation plan start with cultural … Continue reading We need to EVOLVE to a PERMANENT Organizational TRANSFORMATION Model
Short video explaining what is Customer Experience CX Architecture… Please let me know what you think about it. Continue reading What is CX Architecture?
All teams can take advantage of Agile principles and practices to reap benefits. Even non-Agile teams can use work “Grooming” methods to achieve more accurate effort estimates and better team capacity planning. WHAT is Grooming? Grooming is a simple process … Continue reading Agile 4 ALL: Use GROOMING for more accurate EFFORT and CAPACITY planning
All teams can take advantage of Agile principles and practices to reap benefits. Even non-Agile teams can write requirements as stories to achieve higher business value. WHAT is a User Story? A user story is a requirement written from a … Continue reading Agile 4 ALL: Write REQUIREMENTS as user STORIES to achieve higher BUSINESS VALUE